JOYMAXSYSTEM provides IT asset lifecycle services, including secure disposition, data destruction, value recovery, and related logistics. This policy explains, in plain language, what information we collect on this website, why we use it, and the choices available to you. It applies to visitors, customers, people who request an assessment, and job applicants.
01Information we collect
Details you give us
When you contact us, request an assessment, or apply for a role, we collect the details you choose to send.
- Your name, business email, phone number, company name, and country or region.
- Project information such as the service you need, equipment types, locations, quantities, and whether data destruction or on-site work is required.
- Messages you write in a form, and a résumé or profile link if you apply for a job.
Details collected while you browse
The website also records a limited amount of technical information so the pages can load and remain reliable.
- Browser and device type, pages visited, and the time of the visit.
- An approximate location taken from your IP address, used to keep the site secure and understand general traffic.
02How we use information
We use personal information for ordinary business purposes, and only as far as those purposes require.
- To answer enquiries and prepare the assessment you requested.
- To plan, carry out, and report on an IT asset project.
- To review job applications and contact candidates about a role.
- To keep a record of the consent you give when you submit a form.
- To run, protect, and improve this website.
- To meet legal, security, and record-keeping duties.
We do this because you asked us to respond, because it is needed to provide a service, or because we have a reasonable need to operate and protect the business. If a form asks for your consent, you can choose not to give it. In that case we may be unable to process the request.
04Data retention and security
We keep enquiry, assessment, and project records for as long as we need them to respond, deliver the work, and meet ordinary business and legal record-keeping needs. Recruitment records are kept for the hiring process and for a limited time afterward, in case a suitable role opens.
We use practical safeguards such as limited access and secure connections to reduce the risk of unauthorized access, loss, or misuse. No website can be completely secure. Please do not send passwords, payment card numbers, or the contents of a hard drive through a website form.
05Your rights
Depending on where you live, you can ask us to take the following steps with the personal information we hold about you.
- Provide a copy of that information.
- Correct information that is inaccurate.
- Delete information we no longer need.
- Limit or stop a particular use of your information.
- Withdraw consent where a form was based on consent.
Email the address below and tell us what you would like us to do. We may ask you to confirm your identity before we act. We will reply within a reasonable time. You can also raise a concern with the data protection authority in your country.
06Contact us
Questions about this policy, or requests about your information, can be sent to JOYMAXSYSTEM at info@joymaxsystem.com.
We may update this policy when our services or our duties change. The date at the top of the page shows when it was last revised.